Our Buying Process.

ORDERED RIGHT, JUST FOR YOU.  Your buying process should be simple and clear. We adhere to a six-step process to make your purchase easy, clear, and concise.

Your experience from contact through delivery is of our utmost importance and our team is for you every step of the way.  Purchasing furniture that meets your expectations can seem daunting. We have simplified the buying process to provide clear expectations while being mindful of our client’s time. From quotation to design and drawing we have created a process that is easy and understandable. Please take a few minutes to review our process for buying American made furniture.

Clarity for our clients is of the utmost importance, therefore, we created this process so you know exactly what to expect and when.  Be sure and follow our facebook and instagram pages and you just may see your project come alive on screen.

About Greg Pilotti Furniture Makers Buying Process

Ordered right, just for you.

Our buying process is simple, efficient, and most importantly ensures a quality product is delivered to our clients.

From the initial phone call or email a team member is here to guide you through purchasing our furniture. We have taken our buying process and broken it down into a few sections to highlight each step.


  • ordered-for-you
  • We follow this roadmap to ensure consistency and quality in all of our products:
  • Contact

    We are contacted by a prospective client looking to purchase furniture. Through email, live chat, or phone call we discuss the client's needs and our products.

  • Proposal

    A proposal is generated which outlines the furniture choices, contract review, and general information on our buying and making process. Details such as lead time, finishes, size, and shipping will be explained in the proposal.

  • Deposit

    To initiate an order of furniture a deposit is made along with approving the proposal. This serves to book the job and starts the making process in our shop.

  • Design

    Once the deposit is received our team provides 3D renderings, sketch drawings, and shop drawings for each product. These are to be reviewed carefully and serve to authorize the final specifications on the furniture.

  • Samples

    Since colors can vary on different computer monitors we send out samples for approval. These are actual pieces of wood and material with the color and finish your furniture will have.

  • Approval

    Once drawings and samples have been approved the furniture is ready for production in our Pennsylvania Shop.

  • Download our Buying Process Guide